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HomeTape door won't close. Re-aatach Power source message C:32:11 I have a Sony Handycam model DCR-HC38. It's only 9 months old and has been barely used. When I went to change the tape, everything worked fine ejecting the tape, but I can't get it to close with (or without) a new tape. I tried reinserting the old tape with no luck. I get a message to "re-attach the power source" now when I turn it on. I've replaced the battery with no luck. I've tried running it on just the power cord with no luck. I've tried the reset button with no luck. There is an error message flashing in the upper right corner (C:32:11). Any guidance or suggestions? Thanks.
3 comments
we have the same problem, anyone have a solution? I have the exact same problem. Camera about 18 months old, only been used about 6 times, no dust, no condensation, tape mechanism never been forced, never been dropped. I could playback the tape which was in the camera, ejected the tape to put another in, camera wont close, get this retarded information to connect the power supply. Tried running on battery and AC adapter separately, tried reset function, keep getting this retarded C 32:11 error. Apparently thousands of people have this problem. It is just a crap product. Don't buy Sony. did you find a resolution for problem 32.11....i have the same problem in that the tape door will not close. |
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