MAKE YOUR ENQUIRY "ONLY" ON "POST NEW MESSAGE" AT THE TOP OF THE SCREEN.
When making any JVC camcorder query, you should be aware to make it only by clicking on "POST NEW MESSAGE" at the top of the page and NOT anywhere else.
Also do "NOT" post under headings such as "ERROR CODES ASSISTANCE" - "JVC SERVICE OR QUESTIONS" (by Stacy Sample) as these sections are "NO LONGER OPERATIONAL" and as such "NOT" checked on by anyone who may be able to assist.
Also, do "NOT" make a posting under or inside another persons "previously asked", question (i.e: this done simply by clicking on reply) i.e:- if you see a posting made by another person with the same problem as your own "DO NOT ADD YOUR OWN QUESTION TO IT" as it will not be seen, always make your request by clicking on "POST NEW MESSAGE"
The reason for this is because these postings are a maze of non-consecutive dates making it nearly impossible for anyone to know where a new posting is located. (if you have already made a posting in any of the places mentioned, have a try at finding it again!!!)
It should also be pointed out that some questions require a more detailed answer than can be given on the web page, which can only be given to a DIRECT e-mail address, so if you choose to restrict your e-mail address a full answer is not really possible
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