INSTRUCTIONS WHICH "MUST" BE FOLLOWED TO OBTAIN A REPLY.

When making any JVC camcorder query, you should be aware to make it only by clicking "POST NEW MESSAGE" at the top of the page and NOT anywhere else, as if you do it will not be seen. This also applies to "ERROR CODES ASSISTANCE" - "JVC SERVICE OR QUESTIONS" (by Stacy Sample) as these sections are "NO LONGER OPERATIONAL". Also, postings should "NOT" be made under / inside another persons "previously made" posting, (i.e: done simply by clicking on reply) so if you see a posting with the "SAME" problem as your own, "DO NOT ADD YOUR OWN QUESTION TO IT" as it will not be seen, because these postings are a maze of non-consecutive dates making it nearly impossible for anyone to know where any new posting made is located. (if you have already made a posting in any of the places mentioned, try and find it again!!!) It should also be pointed out that some questions require a more detailed answer which can only be made to a DIRECT e-mail address, so if you choose to restrict your e-mail address a full answer is not always possible

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