I have a JVC GR-D370 and when I try to insert a cleaning tape it went into safeguard mode. I thought it was the tape so I returned it and got another one and the same thing happend. Before that, the camcorder was recording things and the sound was messed up which I read had to do with it needing cleaning. (It also told me on the screen to insert cleaning tape). I was referred to you by this website "pechorin". Have any suggestions?

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