E-04 can be caused by a couple of things, however one of the main reasons is simply that the tape head requires cleaning, or that a slightly defective tape is being used.
Although a cleaning cassette can in certain circumstances give the desired results there is a more professional way of doing it, however this info contains a JPEG for illustration purposes so can only be sent to a DIRECT e-mail address.
PS: The tape problem is more likely to occur if non JVC - Panasonic or Fuji branded tapes are being used, the types definitely "NOT" recommended being Maxell or TDK.
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