This could be the lens cap problem the symptom of it being, when the camcorder is switched to camera mode as though you were going to take some video, is the image of whatever the camcorder is pointing at OK in the LCD / viewfinder?, if its not then thats the manufacturing defect known as the lens cap problem. Further info can only really be supplied to a DIRECT e-mail address as it may involve links which are blocked by Pechorins filter.

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