I am Aniruddha Ghatak from Kolkata, India. I purchased one Camcoder from London in 2004. The details of the unit is as under : Product Name : Digital Video Camera Model Number : GR-D31EK Serial Number : 158H1489 During last 2 months I am facing problem while using it .... the following message is continuously appearing on the LCD screen .. "Condensation .. please wait" I went to Kolkata authorised service center but they failed to rectify the error. This is not the first time .. earlier also this problem occured and authorised service center engineer had rectified the error temporarily. Besides, while recording, every after 5 minutes the following message come .. "Head Cleaning Required" Hope I have clearly got you understood my problem.

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