Hello Stacy: I have a GR-d350us camcorder. I have a pyro firewire card and am running window's xp pro. I tried to hook it up to my computer via the firewire but the computer will not recognize it. I have hooked up my sisters JVC gr-d347u to my computer and it recognized it immediately, so I am sure there is nothing wrong with the firewire card and the firewire cable. I then took the camcorder in to a service dealer for JVC, and they said that when they hooked up my camcorder to their computer, it was recognized with no problems. I am at a loss as to what to do next. Yee-Sin Law

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