Full info sent via DIRECT e-mail but please note that speed in contacting JVC is of the essence! as the special "free" repair offer expires on the 31st Dec 07, this being extended from the date given in the other posting.

The repairs were free until OCTOBER 1, 2007 I wrote to all management of JVC to have at least their excuses because I also had to repair my gr-37 a lot of time for "condensation error". They neither spent time to answer me I think I will never spend money for them.