auto muting on

I have no sound from my JVC RX-7010 "auto muting" is on the display. I have had it in the shop for this at least once a year and if I can't fix it myself I will dump it. I have tried resetting everything they told me to do and it doesn't work this time. There is nothing I can find in the manual that tells about this. I am so frustrated! Company this week and no stereo! Thanks! Sue

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