To retreive pictures already taken you can download a free program from www.pcinspector.de I had problems downloading their recovery program directly so I googled pcinspector recovery and found it under www.snapfile.com After going to that site, you can then download the pcinspector file. After the load is complete, attach your camera to the PCs usb port, turn on the camera, and under file settings of the pc recovery program select intensive. Afterward, select the appropriate usb drive and press jpg format and select start. This should retrieve the pictures.

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