Hi All, I had a similaar problem, couldn't get the out cartridge. Can't remember exactly but as far as I can recall, I used 2 credit card to eject the cartridge. I put one credit card above the cartridge, and one below and I pushed them in lightly at the same and then it popped out. Dead easy. The clarion dealer gave me a quote of $80 to remove the cartridge. Never went back to that guy. Paul

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