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Re: JVC service or questions

DONNETTE SWEATT Posted Jun 23, 2007, in response to:Stacy Sample

I AM HAVING TROUBLE FIGURING OUT HOW TO DOWNLOAD MY VIDEO FROM MY CAMERA TO MY PC. I TALKED ONE OF THE RADIOLOGIST WHO WORKS WITH ME INTO BUYING THIS CAMERA AND HE TELLS ME HE IS HAVING THE SAME PROBLEM AND IS GOING BACK TO HIS OLD VIDEO CAMERA BECAUSE OF THIS. MY SISTER SAID SHE ALSO HAD TROUBLE DOWNLOADING HER VIDEO AS WELL. CAN YOU MAKE THIS USER FRIENDLY FOR ME? \ THANK YOU D. SWEATT

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    Re[2]: JVC service or questions

     JB38 Posted Jun 23, 2007

    Without knowing what brand / model of camcorder(s) you are actually referring to it quite impossible to give precise details, however to put it broadly you should have had a CD ROM disc supplied with the camcorder and its essential to first of all load that into the PC, as without having done that it will be impossible to download anything using the PC's USB input. If the driver CD is not available, then the only other method that can be used is coupling the camcorder in to the PC's "firewire" input, (this also known as a IEEE1394 input) if however its done this way, your PC will require some form of video manipulation software installed which also has a "capture" facility, various types are available e.g: Nero being particularly good, but it can be any brand, whereas with the CD ROM it "has" to come from the camcorders manufacturer, but which in most cases is not obtainable as an "after" purchase. It should be added that the latter method, although good, is not without its problems, but its more a PC fault rather than anything concerning the camcorder.

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