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Re: Error Codes Assistance

Per Borgesen Posted May 12, 2007, in response to:Stacy Sample

My Sony DCR-PC115E Handycam suddenly gives me the flashing error code C31:21 which, according to the manual, is a problem that I can fix by ejecting the tape end reload it - or by reconnecting the power or battery. I've tried this but the problem remains. I have also tried the reset button. I asked for help in my nearest camera shop - they seemed to be somewhat qualified, but ended up by recommending to send the camera to the nearest Sony service center. Any ideas what to do - or should I spend money repairing an old (but very good) camera. The camera is several years old - is there some kind of small batteries for keeping date/clock information that could be flat? Hoping for a solution - thanks!

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