This is a factory defect and they should repair it even if outside factory warranty. Just google the phrase "JVC Lens Cap" and you will get many hits on the issue. There are US & UK service bulletins or customer notices on this, just search the web as i cannot seem to post the links to them here. www.jvcservice.com/service/custnoticecamcorder.asp?ReqType=CCD jvc.co.uk/knowledge.php?id=100078