hi stacy im from pittsburgh pa i am having aproblem with my brand new 52 in jvc lcd television i got it two weeks ago it has been perfect i couldnt be happyier with my tv until today i was watching sportcenter and i lost my picture the screen went black but the tv remained on now no button on the remote will work so i tried to pull up the menue manually on the side of the tv and none of the buttons will work the only thing i can do is turn it on and off and occasionally the input button will work which will switch me to video one which is my dvd player when the dvd player is on i get a picture like normal but the buttons on the tv and remote still do not respond so i know it is not a bulb because i can get a picture when the dvd player or xbox is on it is only when i switch to the tv input that thiss happens where there is no picture i changed the batteries in the remote and also checked my upstairs tv to make sureit wasnt my comcast cable and it works fine please email me back or give me a call 412 728 7679 or 412 965 4683 i tried to call a jvc customer service number and the are not in operation at this time thank you

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