model GR-SXM250U JVC COMPACT VHS CAMCORDER PROBLEM: LENS CAP OFF BUT STILL GET MESSAGE THAT CAP IS ON AND I WILL NOT RECORD DUE TO THAT REASON. CONTACTED JVC AUTHORIZED REPAIR SHOP THEY STATED WE NEED A CLAIM NUMBER FROM JVC SENT TO US SO WE CAN HAVE IT REPAIRED BEFORE OCT 1. THIS IS PER A POST ON A WEB SITE DUE TO A MALFUNCTION WITH AN OPTIC SENSOR. PLEASE NOTIFY ME OF WHAT I NEED TO DO TO RECEIVE A CLAIM FORM/VOUCHER TO HAVE MY CAMCORDER FIXED. THANK YOU TERESA WILT

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