Hi Rich, I found your post because I have a JVC GZ-MG37U camera also and can't upload. Your original post is below to help refresh your memory... Rich Broderick - 10th Jan 2007 2:40 New camera and we can"t download to computer We try to make a movie in the Cyberlink Producer software and there are no options on the screen allowing us to upload movie content from the camera to the computer. It will make a dvd on my portable burner, but I want to be able to produce movies. I am a novice at this, but they have me ready to take this thing back. Thanks, Desparate Rich. Did you ever figure out how to upload? I can't seem to get mine to work either. Thanks for any help! With kind regards, Kristen