Hi Stacy, I copied this and pasted it in because it explains exactly the trouble I am having with my camcorder. The model numbers and trouble I'm having is exactly the same. I found this on the website: www.pechorin.com/m/2004/01/30/JVC_service_or_questions-208860-355.htm Re: JVC service or questions Jim - 30th Nov 2006 22:18 Hi I have a GR-SXM250u and I only have one problem, its that my playback works fine but when I'm on record mode the screen is blue, and when you record you can hear the sounds of what I recorded but you can't see the picture. Can you please tell me how I need to repair it and how much it would cost? Thank You, Patty

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