Points to note that can affect a reply!

Anyone with a query about a camcorder problem should be aware that if they choose to restrict their e-mail address they may not be able to receive a full answer to their question, or indeed none at all. This is because Pechorins blocks any reply box text that includes a web link, and this link is a necessary helpful addition included into "some" pre-set up replies, so full answers can only be given by direct e-mail. Please also note that in the case of "lens cap" enquiries the camcorder model number "MUST" be indicated as info cannot be sent unless it is.

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