E-mail me (using my link) for full info via direct e-mail including details of the procedure used to obtain the "QUALIFIED" free repair. I cannot paste this into the reply box due to Pechorins restrictions on any text that includes a web link, and this is included for the recipients convenience as part of the pre-set up reply. -------------------------------------------------------------------------------- Should anyone else reading this text and intending to make a request for info please note that you "MUST" include your camcorders model number, as the advice supplied does not apply to all models even although the problem may have the same symptoms.