i had this same problem - tech guys looked at it and couldnt work it out. so i looked into the tape mechanism and what did i see ??? the flimsy little tape guide at the back of the tape cradle(the one on the top at the back) was bent a little. When this is bent down a little it stops the head from rotating properly. bent it back and it went straight away. look in the unit yourself and see if it is all straight ! dave

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