Problem with power on JVC GZ-MG30U HDD camera

While using camera stopped operation, shut off with top switch & closed lcd screen.When tryed to re-start get no response. Battery is charged & tried ac power. Used reset button & still nothing. Have had some troubleshooting done & it appears there is no power going from AC adapter (putting out just over 11 volts) to battery contacts.Have about 6 hours of recording currently on hd & at all cost want to save this. Anything else that can be tried before taking in for service ? While on vacation in Hawaii went to camera shop & they checked that battery was good & ac charger was working. If nothing else is it possible to have harddrive removed for recovery before sending off for service & probable reformatting ?

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