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JVC service or questions - Firewire -- video

Unknown Posted Jun 23, 2006, in response to:Dana

The camcorder is designed to accept fire wire connection to PC. The camcorder does not control the video communication..the PC does. The PC has to have software/hardware that will communicate with the camcorder. If your PC came with video a software program..it may or may not work depending on the program. If it does not work or seem to communicate, you will need to purchase a program (Pinnacle Studio 9 for example) to install onto your PC so the camcorder will connect and perform the video transfer tasks you wish. The JVC DV camcorders do not come with video transfer/editing programs. The camcorders are designed to work with most programs on the market. Your PC and the programs you have are the key to your situation and solution.

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    I am having this same problem. My computer doesn't recognize my camcorder. I do have pinnacle studio 11 and still can't get it to recognize. the 1394 port is working. I am useing cable that came with the camera. Would like any advice

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