Sony dcr trv-20 error message C:31:30

I SIMPLY HIT EJECT AND SLIGHTLY TIGHTENED THE 2 SMALL BLACK SCREWS ON TOP OF THE TAPE HOUSING. YOU WILL FIND TWO TINY SMALL PHILIPS HEAD FINE THREADED SCREWS. TIGHTEN THEM SLIGHTLY THEN TRY THE CAMERA. IT WORKED FOR ME. GOOD LUCK

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