If you're not crazy about whacking your camera ( I'm not) try this: Eject your tape and gently turn the little white spindles on the tape that winds the tape to take up any possible slack. just a 1/8 of a turn should be enough. Worked for me. I beleive the C:31:23 error code is a "crinkle" error message where the tape tension is not 100%, so it thinks the tape has jammed. probably an design problem with Sony where the tolerance setting is too exact. My TRV 510 still rocks!

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