Hey guys, You are certainly not alone with this problem--it appears that many others have encountered this problem with this dvd video camera. I can't even find the software to have my PC recognize the camera to download my movies into the PC... CALL this number to have camera repaired!!!!, April 4, 2006 Reviewer: Natosha C. Gra "NGray" (Mebane, NC United States) - See all my reviews Found this on JVC's website under CUSTOMER NOTIFICATION...this model is one of the reported ones, hope this helps everyone with this problem... JVC has received reports that in certain circumstances, a small quantity of units of the models listed below, may, while in the camera mode, show no picture, a distorted picture and/or display "LENS CAP" even though the lens cap is removed. We have identified the cause as a failure of the CCD image sensor. Until October 1, 2007, repairs of units exhibiting these problems will be made free of charge at JVC Factory Service Centers. Click thisFactory Service Center link to find your nearest location. Please call (800) 858-6442 if you need any assistance in obtaining a free repair. We apologize for any inconvenience and are appreciative of your understanding and support.

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