ESI gives this message! Sorry !. You are not recognized as a user to ESI application Please may sure that your ESI subscription has been renewed. As an Authorized Servicer you are required to subscribe to Sony Electronic Service Information (ESI) web access. Authorized Servicer may renew their subscription at : https://www.sdp.sel.sony.com/service/asc/esi_online.html For problems or questions regarding your order, please contact us by email at : SonyPubs@am.sony.com or call 816-891-7550. Press 3 at the initial prompt, pause for the next selection, then press 3 at the prompt for service literature Girish

Reply