Dear Stacy, We have a JVC GR-DX77U has worked fine for a year, suddenly has a new tape being put in it -just going in with tape door closed - when the camera gave us a E01 Error "unit in safeguard mode, remove attached battery" warning. Smack it on the side? Is there anyway to use a pin or tool to get the tape out and reset? Thanks! George 415 789-8111 or infoaml@yahoo.com

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