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SONY C:13:01 ERROR--Give Up

W Posted Apr 05, 2006, in response to:anonymous

Everyone: I accidentally found out the bumping thing worked. But after a while, it stopped. Same w/reinserting memstick several times. I tried the eraser--no good. I used an Exacto blade to clean the contacts--no good. Since the cam is not working & Sony would want mondo money to fix their own mistake, I found a site on how to disassemble the cam and check for loose wiring--no loose wires. I even took OUT the memory stick drive and disassembled it, cleaning the contacts and bending them a little just to make certain they would make contact w/the counterparts on the memory stick--no luck. Look, this is an engineering prob that Sony refuses to acknowledge. If they would fess up and offer a recall, fine. But since they won't, I see it as major problem with how the company thinks about its self image (they can do no wrong) and how little value they place on good customer relations. I strongly urge you to do as I am doing and never buy another Sony product. It's not just about the cam, it's about the company. We will never have a voice unless we join together. Individually, we mean nothing to Sony. We would be foolish consumers to continue giving them our money.

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