SONY doesn’t assume the responsibility about what they says in their web page

After a lot of emails and phone calls asking to SONY ARGENTINA informing me the difference between the problem of my CCD block agreed the tecnical service said and the problem they public in their web site. I receive a response telling me always the same “Like the technical service said, your camera fails is not the CCD problem we have published in our web site” Here is what the technical service said: Technical service diagnostic: Wrong CCD Block; capture white images with white horizontal rays. Quotation detail: Even if the fail is the CCD Block, this fail are not include in the guarantee repair protected by the manufacturer (SONY ARGENTINA) because the fails protected in guarantee involves those devices who present not images at all and distortion in red color. This is completely a lie, because in the SONY web site says Posted: 10/03/2005 Thank you for your support and patronage of Sony products. It has recently come to our attention that a limited number of products, manufactured prior to March 2004, that incorporate a certain type of image sensor device (CCD) may exhibit the following: When the product is used in camera mode, the LCD panel and/or electronic viewfinder exhibits either a distorted image or no image at all. We have determined that this only occurs in a limited number of devices, but may be accelerated if they are exposed to hot and humid environments. From October 3, 2005 through October 2, 2007, Sony will repair, free of charge, affected products exhibiting the above-mentioned problem where it is caused by the image sensor device. Sony will also cover the cost of shipping and handling to service to correct this issue. Please contact the Sony Customer Information Services Center for further assistance at 1-866-703-7669. SONY doesn`t say anythink about the rays color, not red, blank, white.... So what more could I add to my coment?!!!!!!!!!! I`m really feel swindled

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