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Re: JVC service or questions

Janet Posted Jan 04, 2006, in response to:Stacy Sample

To Whom It May Concern: I bought a JVC I'ART 23" flat screen--with body tube on 12/4/04. One recent evening I noticed lines running through the picture. I called th Cable Guy and he informed me that the problem was not the cable, but with the Television. I have two other JVC televsions. One is 4 years old and the other one is at least 10 years old.--Both are functioning perfectly. I called PC Richards where I purchased the set, and they informed me that "it is an electrical device and that these kind of devices can last one-ten years" I spoke with this sales person over the phone. What he said to me seemed fictious. Why would this happen? Can I take the set back for a refund? Your prompt attention to this matter would be appreciated. Sincerely, Janet

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