Sony DVD player, brand new dvd, put it in player does one of 2 things: plays without any problem for 1st hour, suddenly freezes picture, either jumps back to previous scene or cuts off and flashes 1300. OR put in dvd, within 20 sec. flashes 1300 1300 1300 etc. Can't figure out what to do,sometimes have wipe DVD with soft cloth, sometines used WINDEX and dried very well?? Appreciate any assistence. I called SONY HELP, guy on the phone never heard of codes much less why!! Thanks Rick

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