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Re: JVC service or questions

Erin Lassiter Posted Dec 13, 2005, in response to:Stacy Sample

I have a JVC GR-D93 and am having problems downloading video to my PC. I have installed the USB Driver that came with the camera (ImageMixer ver.1.7.) Every time I try and connect the camera to my computer using the USB cable, a screen pops up saying "new hardware detected...click to install...etc". The Imagemixer screen just shows that the camcorder is not detected. I'm running windows xp.

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    The drivers are available on jvc.com as well as the installation manuals. I had exactly the same problem but the manual says that you have to run through the hardware install 4 times. In other words 4 different aspects of the hardware must get drivers and they are detected sequentially. Hope this helps.

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