option a) check your unilateral transponder that is located adjacent to the parallel circuitry system..The transponder should appear opaque in color and warm to touch, occasionally it will "wiggle" a liitle bit, that's O.k..If that doesn't resolve the "error 1" issue...go to option b....option b)upon reading the instruction manual is it at all possible you were reading the manual upside down or possibly in the wrong language???...Maybe..,just maybe....you were reading it both upside down and in the wrong language...that happens alot with the blondes from Alabama...your last option..option c)find your receipt, return it, buy a "sony" ...