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Never Buy any Panasonic Digital Camera or Camcorder

Davy Posted Oct 11, 2005

I advice to all the buyers , not to buy any panasonic new camcorder or camera like NV-MX500 , NV-GS400 , NV-GS75 , NV-GS11 , NV-MD9000 etc

I am a repair technician in India .I'm repairing camcorders from last 18years Before 2004 , we advice all our customers to buy Panasonic Camcorders as there was full support from the Panasonic company and ther Panasonic camcorders were very good. Every Service manual of Panasonic was available. After 2004 , when the trend of Digital camcorders and camera comes to play in India , we found that Panaosnic Camcorders are useless to buy. We considered the following problems: a) From 10 of our customers who buy NV-MX500 Camcorder from market for $1500 , 8 customers has the following problem: i) After 1-2 months, we found that the camcorders has a problem of CCD . The CCD cost is approx 500$ . We refuses the customers to replace the CCD Block Assy as it's price was very high . Then one of our customer forces us to put the new CCD . We refuses but we agree to replace it if the customer can get a right one. The customer called me that he has found one camcorder who has problem in mechanism and the CCD was OK . We agree to replace the CCD from one CAMCORDER to other . We checked the camcorder with mechanism fault if the CCD was Ok. The CCD contaisn no problem . We replaced it . After 2 days the customer told me that his camcorder has some problem in picture that is it's colour are mixing up or losing colours . We decided that the replaced CCD was also gone damaged. ii) One of our customer got replaced his CC from other city and after 10 days he found that his CCD got damaged .. b) There is a new camcorder of Panasonic NV-GS75 One of our customer buys that 10days before and now the camcorder is with us which is fully dead . There is a problem in main card which i am sure will have a cost more than that of a camcorder . Panasonic Company is not even providing Service manuals of Main board and mechanism . They simply write that you have to change the whole Main board and mechansim if certain symptoms of problem occur . This means that if there is a problem of fuse in a main board whose cost is 1$ , you have to replace the ain board whose cost is approx. that of a camcorder?? If there is any problem in mechanism which can be repaired for 10$ we have to pay $300-$400??? Is that right?? NV-MD9000 , NV-GS11, NV-GS60 and all other camcorders have problem of "Push the reset button"(flashed on LCD after 2-3 months . This problem is due to some company defect in soldering in Main board. We are able to correct this problem but if we took the same camcorder to company service centre they say that the main board of the camcorder has to be replaced . In the service manual , it is written to be the same. So above are the incidents that occur with me and it is my experience that one should not buy a new Panasonic camcorder . Regards, Davy

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29 comments, pages:   « 1 2 3

    I bought a Panasonic NV gs33 in Roma, Italy about two years ago. And, yes, I have had to deal with the "push reset" problem. The cam began malfunctioning about three months after the purchase. I had it serviced and was told that it had a mechanical problem. Now one year has passed and the little thing, again, is not functioning! The "push reset" warning is back. This time I am not taking the cam into service. It can die! And, sure enough, I am not buying another Panasonic. Best regards R.V.

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    hi, i am about to buy a new pv gs150. i would like to know if u mean any panasonic digital camera or are you just referring to the nv model series?

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    Panasonic Digital Camcorder

     Mark Posted Oct 15, 2006

    We have a Panasonic Palmcorder PV-GS50S This camcorder worked just fine up until a week ago, and now it's unable to load tapes or play them back. It will load the tape after some prodding, but it won't do anything with it (such as playback, fast forward, rewind, etc). Any Idea what could be the trouble? thanks

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    Dear Davy: I am looking for an older cam coder that has a separate eye piece with cathode tube. I am using it to mount to a full scuba face mask so the diver can use infrared light in very murky water. Have done so once before with found view finder from a panasonic of unknown origin (model). It was tubular with a rubber eye piece on the lense. Would appreciate your reccommendations for any eyepiece that would suffice. Thanks, Jim Gregory

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    I use two Panasonic PV-GS150 3 ccd panasonic camcorders for storm chasing. I have had excellent service from them until yesterday. One failed and when I resported to the back up camcorder, it too failed. # 1 camera had many hours on it but #2 camera had about 2 hours on it. Now neither one will record. Thats all, it powers up ok but wont record and then I get a messege to "push the reset button". Any suggestings? I am ready to send them both in to service. Please help!

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    Hi I was reading your lines about panasonic camcorders. HOW ABOUT PANASONIC NV-GS35 Regards FAIZ

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    would you please give me more information about md9000 camcorder problems.

    Comments 3, Last comment by Atula Bandara Jan 26, 2006

    Davy I am from Peru. I have a nv-mx3000 panasonic (japanesse) camera. I never have problem with it until the last week, 4 years after I bought. My problem is another, the technician who is repairing my camera says me that he can do nothing without the service manual, we need the part of power supply, system control. Maybe you have it, if i don´t get it my camera die and I work with it. I don´t have to buy another camera, yet. I need it. Help me ik you can. sinceraly Humberto Saco Lima Perú

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    Sony does the same thing, they don't provide level 3 service manuals for complex boards even to ASC and advice to swap the boards. If you can resolder bad connections, that's good for you, but that doesn't require you undestanding fully how it works. And for warranty repairs Panasonic would supply them totally for free. I am not sure about Panasonic, but Sony labels all fuses even on those boards, so this shouldn't be a problem too. Now with lead-free solder we will see more and more bad connections, since it's easier to crack and with BGA chips it will be real nightmare. But it's good for our health and for salespeople because people will buying more new cameras instead of fixing. Switching to another brand is not a solution because all companies have similar problems and practices. The bottom line, if you can do a work with limited access to information, that's better for you since you offer unique service that others can't do, that should work to your advantage. And if companies were making perfect products, you would be out of work. Thanks. Alex.

    Comment 1, Last comment by Alex Oct 17, 2005
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