I am having the same problem. Using the software sent with the camera works, but my 2 day old copy of Pinnacle Studio 9 does not recognize the camera. It is finger pointing time. Pinnacle says it is a problem with Service Pack 2. Microsoft hasn't responded. Have you found an updated driver? I can not find the D72U in the legacy section of JVC's web page. My techs think it is a driver problem. Let me know what you find. Especially if the solution is from JVC. Thanks Bruce

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