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Re: Error Codes Assistance

Jason Revill Posted Jun 09, 2005, in response to:Stacy Sample

I own a sony dcr-trv20 and these are the problems. When I open the cassette compartment, it opens, and without a tape, it closes just fine, but when I put the tape in and push the top down, it won't pull the tape inside, and won't open a top of a cassete compartment, and gives me an error code (C:31:30). Then, I have to unplug and plug the power cord back in to open a top of compartment. At this point it gives me another error code (C:32:30 appears on the screen), but opens the top. At the same time the screen goes black, then white, then black again, but You still can see the flashing eject icon on it, and hear fast beeps. In manual, these errors are idetified as the ones that can be easily fixed by simply unpluging and plugging back in the power cord. I thought that Sony's Customer Support would certainly help me with this problem over the phone, but they were unable to. Without a tape, the cassette compartment works fine. Top opens, and after I push the top down (without a tape), it pulls inside without any problem. It just won't work with a tape in it, and the screen goes crazy when a tape is locked inside.

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3 comments

    Slapping it worked; I can't believe it, but it worked.

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    RightyO, the power down/power up doesn't work for this error code. You have to slap the bottom (tape) side of the camcorder, then the thing is back to normal. I think Sony stuff is crap. I had a much older Sony 8mm camcorder that was a terrible piece of junk, and now this newer one, with ALMOST NO USE, is doing this potentially fatal malfunction. I recommend buying CANON camcorders, as they don't have malfunctions, they just keep working for years, without any problems. I only bought this TRV-20 piece of crap, because it was a giveaway at a flea market. Well, I'll avoid this brand from now on.

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    Re[2]: Error Codes Assistance

     Rich Posted Jun 15, 2005

    Did you take your battery out as well??? I had to take my charged battery out and put it back in... If you had a charged battery present, simply unplugging the main power supply and plugging it back in probably won't work. Hope you got it working by now though...moving parts are bad...go digital.

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