The GR-D90 I believe is a 2003 model. IF you just purchased it within a year then you still have parts coverage. If under 90 days, you have labor coverage as well. If you did not just purchase it and have had use of it for almost 2 years, then you need to contact JVC regarding your concerns and see what they can do for you. It never hurts to ask. Below are the JVC Factory Service Centers listed on their site. You can also call their (800) line at (800) 252-5722 from 9-5 Mon/Fri eastern standard time. The Corporate Office address is: J V C Company of America 1700 Valley Rd Wayne NJ 07470-8436 Attn: Customer Care Center Below are the JVC Factory Service Centers listed on their site. If you send it to a service center provide a letter with your full name, physical street address, copy of your purchase information and contact phone #. 16 Chapin Road, Suite 910 Pinebrook, NJ 07058 (800) 582-5825 705 Enterprise St Aurora, IL 60504 (800) 582-5825 1500 Lakes Parkway Lawrenceville, GA 30043 (800) 582-5825 5665 Corporate Avenue Cypress, CA 90630 (800) 582-5825

I also purchased a GR-D90 and used it in near sterile conditions while doing Super 8/8mm film to video transfer of about 9 hours of family film. Then used it another maybe... 6 hours on a vacation to the midwest and its shot! Recording video is like black scrambled eggs for a picture. Sound and playback are ok. I did purchase back in 2004 but it sat on the shelf most of that time! Kind of ticks me off to have such poor results with a name brand like JVC and then to read about so many others who have had the same problem. Sounds like JVC cut to many corners this time! I'm going to see what Costco can do for me, otherwise I will be buying a Panasonic next time like I should have this time! DCH Chowchilla, CA kriptok at aim dot com

I have had the same problem with that same model camera. JVC is unwilling to stand behind their products so I am no longer going to purchase anything manufactured by JVC. Simple as that.