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Re: JVC service or questions

Chris Cherin Posted Jun 02, 2005, in response to:Stacy Sample

I've had my JVC digital video gamera for about six months now. The model number is GR-D72U. It has been working great and slowly I began to see signs of choppy audio, and when sending the video on the computer I saw signs of random seconds of screwed-up visuals. Two weeks ago I went to go playback the video I just shot and there was no audio at all. I purchased two Mini Dv cleaners and both didn't work. What should I do to fix this problem? It has been working great up to this point. I called JVC and they gave me numbers for local places that can repair it. Each place wanted $50 down and they told me that the labor costs will be between 120-150 dollars. That's practically half the price of the camcorder!!! Is there any way you can help me? What do you think the problem is? There is no sound whatsoever as of now while playing back the tape.

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    GR-D72US no audio

     Unknown Posted Jun 18, 2005

    Double check the tapes you are using. IF you are not using JVC or even Panasonic it is "Possible" the tape could be the issue. To determine for sure, reset the camcorder via the info below and try a new JVC or Panasonic tape. If this does not work after step by step resetting, then it would have to be evaluated. RESET: * Remove tape from camcorder and close up the cabinet. * Power down the camcorder and remove the power source (battery or DC cord) * Replace the power source and power camcorder back up. * Use a NEW JVC or Panasonic tape. Once you have reset the camcorder, see if the new tape will function normally. IF it does...the prior tape or tapes may have been faulty. FYI: When storing the camcorder away for extended periods of time, remove the tape and the battery and store them seperately in the camcorder bag.

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