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I PURCHASED AN HP 735 PHOTOSMART CAMERA FOR OUR LOCAL SPECIAL OLYMPICS ORGANIZATION. I LIKE MANY OTHERS (AS FOUND IN CAMERA FORUMS) HAVE GOTTEN AN ERROR MESSAGE 106 (WHICH I BELIEVE THAT THE ZOOM LENS IS EXTENDED AND IT IS!)
THE CAMERA RIGHT NOW IS ABSOLUTELY WORTHLESS BECAUSE IT WILL NOT REMAIN IN A "POWER ON" STATE - LET ALONE THE LENS RETRACTING. IS THERE ANYTHING THAT ONE CAN DO TO CORRECT THIS SITUATION, SHORT OF SENDING IT BACK TO HP FOR REPAIR - IT IS STILL UNDER A ONE-YEAR WARRANTY. OTHER FORUM INDIVIDUALS CLAIM THAT THIS CONDITION KEEPS COMING AND GOING, WHY CAN'T HP DO A "REAL FIX"?
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2 comments
Hi,
there is a firmware update available on the hp homepage that supposedly fixes the lense problem.
Regards,
Tim
Comment 1, Last comment
by Thurletta Aug 21, 2005
Hello.....I just got the same exact problem except no 106 error.....I called hp today and I have had my camera 735 for 1 1/2 years and the only thing they would offer is to send me one that has been refurbished for $114.00.....so my advice to you so you don't get messed around like I did is send it in or you will be searching for a new camera like I am!!! Good Luck
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