I have the JVC GR-DVL310 digital video camera. When I playback the video I get a error message on the screen that prompts me to "Use Cleaning Cassette" because "Head Cleaning is Required". I first cleaned the head with Isopropyl alcohol and that didn't fix it. I then purchased a head cleaning cassette and used it two times (the maximum recommended on the package). That doesn't work either. What should I do next? Thanks for your help.

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