I own a JVC miniDV camera model#: GR-DVL915U. I have two persistent problems: 1) An error message to re-install the batter (with unit in safeguard mode). This occurs whether I use it off a charged battery or with the AC plug. When this happens, I am not able to use any of the recording or playback features of the camera. It usually takes several hundred attempts of removing and reinstating the battery to get the unit to work. 2) An error message to clean the heads. This is accompanied by really distorted images during playback. I have used a special head cleaning tape, several times, with no improvement. Any help is appreciated. Thanks, Gene

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