You can go on JVC.com and buy the correct remote. Go to Accessory Store and put the TV model # in. You need to get this remote to be able to do all the functions the TV has to offer. A Universal Remote will only give you minimal functions. You may be able to get the user manual with the remote purchase or possibly download it for free if the TV is not too old. On JVC.com go to Service and Support > User manuals and follow the instructions.

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