My camera won't play any tapes. Once I hit play it says E4 Camera in safeguard mode and to remove and reattach the battery. I have done that many times and it hasn't done anything. It also said something about it needing head cleaning, so I bought a tape to clean it and it won't let me play it because of safeguard mode. My JVC model is GR-DVL310U. Please replay soon. Thanks

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